Privacy Policy for Divine Empowerment

Effective Date: 10 March 2024

At Divine Empowerment, we are committed to maintaining the trust and confidence of our clients. In the spirit of transparency, this Privacy Policy provides information on how we collect, use, communicate, disclose, and make use of personal information. Please take a moment to familiarize yourself with our privacy practices and let us know if you have any questions.

Collection and Use of Personal Information

Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, email address, a home, postal or other physical address, other contact information, and sensitive counselling information.

We collect personal information for the following purposes:

• To provide and operate our counselling services;
• To be able to contact our clients with general or personalized service-related notices and promotional messages;
• To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services;
• To comply with any applicable laws and regulations.

Our Use of Otter AI for Note-Taking

In our counselling sessions, both online and in-person, we utilize Otter AI as a tool for note-taking. Otter AI’s privacy policy can be found at https://otter.ai/privacy-policy. We chose Otter AI for its commitment to privacy and security. However, we advise our clients to review Otter AI’s privacy policy to understand how they handle personal information.

Sharing Your Personal Information

Divine Empowerment does not sell, rent or lease its client lists to third parties. We may, however, share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Divine Empowerment, and they are required to maintain the confidentiality of your information.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Access to Your Personal Information

You have the right to access, update, or delete your personal information in our possession. If you would like to do so, please contact us at catalina@divineempowerment.com.au

Changes to This Privacy Policy

Divine Empowerment reserves the right to update or change our Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at catalina@divineempowerment.com.au